IT HELPDESK OPERATOR
Can you look at a problem with a system that you haven’t seen before, break it down, understand it and fix it, without Google being your first port of call? Do you like working with people and solving problems?
We are a small IT company with big ambitions and we are looking for a helpdesk operator to join our team. We provide IT services to customers in several different industries. Services include support, installation, supply and consultancy. to a number of varied .
Our customers come first and so whatever their requirements, we will always endeavour to provide them with innovative solutions. This ultimately results in us supporting a broad range of platforms and systems, from servers to workstations, applications, services and workflows. Covering operating systems from Apple, Windows, Unix variants and Virtualisation.
Often the first time we see a system is when we are asked to fix it and we pride ourselves on our ability to systematically fix anything thrown at us.
Based at our office in central Leeds you will provide technical services to a variety of customers over telephone, email and with remote control. You will enjoy talking to and working with people and have great personal skills to work in many different situations.
You will be solving technical issues including:
Windows Client/Server operating systems
Apple Client/Server/IOS operating systems
Strong technical skills are essential, along with an ability to adapt, learn quickly and work independently.
Experience of working on a support desk or technical environment.
Experience of supporting Client/Server operating systems.
Driving license desirable but not essential.
PERSON SPECIFICATION/ COMPETENCIES
It is essential that you enjoy talking to and helping clients, can multi-task and prioritise work and most of all maintain a positive “can-do” attitude.
Working at Conformedia means getting stuck in. We are a small team which means you will be involved to all parts of the business and all aspects of our services – if you are successful, then your skills will develop fast and you will enjoy being part of a vibrant and enthusiastic team.
If you think you have something to offer and want to get involved, then get in touch.