During 2020 remote working became necessary for many businesses. Some clients had systems in place and therefore the transition was seamless. For others it was more complicated.
Leeds agency Enjoy Digital rolled out an established remote working strategy. PFK, Cumbrian Land and Estate Agents had Sophos Central and together with Sophos XG Firewalls the transition was straightforward and efficient.
By acting quickly and having the right infrastructure and technical support in place enabled their businesses to continue to work without disruption.
Ian Fiddler, Head of Business Operations, Enjoy Digital explains."Following the need for social distancing, our team has been successfully working from their homes. Before the measures were introduced, we conducted test days where colleagues who had not worked from home previously were able to check they had access to everything they needed. We are continuing our daily meetings, which we run virtually, and we are regularly checking in with one another to make sure everyone is feeling supported. Overall, our operations have changed very little, other than the views from the office window.”
Unlike Enjoy Digital, the PFK employees were predominantly office based pre-COVID. When home working became necessary the business took a two-pronged approach. They purchased new laptops for key members of staff and allowed the remaining staff to take office desktop computers home. Lyn Lancaster, Head of Estate Agency at PFK describes how swift action was taken to enable the business to continue working. "In light of recent events we found ourselves in a position of having to enable staff to work from home within a very short timescale. Conformedia were immediately on hand to allow our team to do this which in essence allowed us to continue to offer our customers the best service possible.”
David Rayner, Conformedia’s MD, explains why it was essential to have centrally managed security policies in place to enable this quick transition to home working. “Remote working will only work if your business has the right security in place. Even though very few users were set up to work from home pre-crisis, the business was already using Sophos Central with Sophos XG Firewalls. It was a relatively simple and quick process to have all users up and running from home. The strict policies already in place were rolled out to remote users, ensuring that business security continued to be maintained at the highest level. The beauty of a centrally managed system is that we can deploy updates and manage the IT, regardless of location.”
Organisations don’t have the time or resources to manually correlate data from multiple products in order to respond effectively to threats. We use business wide, synchronised security with adaptive policies which automatically respond to infections and incidents in seconds. Business wide, synchronised security with adaptive polices respond to infections in seconds.
Until recently you probably didn’t think your business needed an automated booking system. However increased restrictions on our working environments require new solutions.
We’d like to spotlight Microsoft Bookings, which is available to customers with a Microsoft 365 Business Standard and Premium.
This is an online and mobile app for businesses that want to provide services to customers on an appointment basis such as law firms, hairdressers, health practitioners etc.
There is a web-based booking page where your customers and clients can schedule appointments with the staff member. You can share the page directly with clients, via your FaceBook page or from your website
There are a set of web-based, business-facing pages where you can define appointment types, schedules and availability. It’s designed so you can customise to suit your business
The bookings calendar allows owners and administrators to see all of their appointments, access customer lists and contact information, and make manual bookings on the go.